Terms & Policy

1. Introduction

Welcome to Mushroom Cottage Pty Ltd. By purchasing from us, you agree to these Terms of Service.

2. Orders & Payment

• Orders must be placed through our website or authorized sellers.
• Payment is required at checkout via listed payment methods.
• Prices may change without notice.

3. Shipping & Delivery

• We deliver within QLD and selected areas.
• Shipping costs vary based on location and order size.
• Delivery times are estimates and subject to change due to unforeseen circumstances.

4. Refunds & Returns

• We only accept returns for damaged or spoiled mushrooms upon delivery.
• Contact us within 24 hours with proof for a refund request.
• Refunds are processed to the original payment method.

5. Product Quality & Storage

• Our oyster mushrooms are fresh and should be stored as instructed.
• We are not responsible for spoilage due to improper storage after delivery.

6. Limitation of Liability

• We are not responsible for allergic reactions or misuse of our products.
• Liability is limited to the value of the purchased goods.

7. Privacy Policy

• Customer information is handled per our Privacy Policy.
• We do not share customer data without consent.

8. Changes to Terms

These terms may be updated at any time. Continued use of our services indicates acceptance of updates.